Payment Policy

Accepted Payment Methods

At Evviva, we offer secure and convenient payment options for your party supply purchases:

PayPal

When placing an order with PayPal, you will be redirected to the secure PayPal payment page, where you can complete your transaction by:

  • Logging in with your PayPal account credentials
  • Using the "Pay with Debit/Credit Card" option without creating a PayPal account
Important: Your order will be shipped to the address registered with your PayPal account. Please ensure your PayPal shipping address is current and correct before completing your purchase.

Credit/Debit Cards

We accept direct payments through major credit and debit cards:

  • Visa
  • Mastercard
  • American Express

All card transactions are processed through secure payment gateways with industry-standard encryption.

Payment Security

Your payment security is our top priority. We implement multiple security measures:

  • SSL encryption for all transactions
  • PCI DSS compliance for card processing
  • Secure payment gateways
  • Regular security audits and updates

Order Processing

Payment Confirmation

After successful payment:

  • You will receive an immediate email confirmation of your order
  • Your order will be processed within 24 hours
  • A second email will confirm your order shipment with tracking details

Payment Issues

If you experience any payment-related issues:

  • Contact our customer service team at ask@evviva2003.com
  • Call us at +61296392973 during business hours
  • Visit our store at 201 Windsor Rd, Northmead NSW 2152, Australia

Currency and Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. For international orders, currency conversion rates are determined by your payment provider at the time of transaction.

Special Orders and Deposits

Custom Orders

For custom party supply orders:

  • A 50% deposit is required to initiate the order
  • The remaining balance is due before shipping
  • Custom order deposits are non-refundable

Bulk Orders

For large or bulk orders:

  • Special payment arrangements available
  • Volume discounts may apply
  • Contact our sales team for details

Related Policies

Please review our related policies for complete information about shopping with Evviva: